Staff Profiles - Daniel Adams Estate Agents

Neal Lacy, FNAEA CPEA

Director

I started estate agency in the early 1990’s where I became a negotiator of the year three years running. I quickly progressed through the ranks becoming a branch manager, and from 2003 worked as an area manager in Surrey for the same independent estate agent. During this time I joined the National Association of estate agents and passed the CPEA in estate agency becoming a fellow member in this organisation. I felt the real personal service was fading out of agency so became a Director in Daniel Adams Estate Agents. Here we pride ourselves in high levels of customer service, attract the most suitable buyer and achieve the highest possible price. We are not looking for the first buyer, we are looking for the best buyer. We listen to people’s timescales and needs before matching then to your property. With bags of energy and enthusiasm I look forward to delivering our promise "experts in helping your move".

Lorraine Byles, MNAEA

Director

Hello, my name is Lorraine Byles. I have been in estate agency since 1986 and worked at all levels of estate agency with one well known estate agent. My roles included; Branch Secretary, Branch Co-Ordinator, Sales Negotiator, Assistant Branch Manager and Branch Manager where I enjoyed a number of successful years. I have worked the Coulsdon market for the past 12 years and have gained a wealth of experience in the local area. I am a director in Daniel Adams and a full member of the National Association of Estate Agents and proud to be accredited with the Ombudsman and OFT. I now run a very successful Lettings business within the cooperation and strive for new business daily. I personally oversee all aspects of the Lettings business and we continue to grow. I maintain professionalism and will continue to develop in order to be able to ensure you as a seller benefit from my experience. With over 20 years experience in sales, marketing and co-ordinating I hope to be able to make your move as stress free as possible. I can be reached on the branch telephone number and will be contactable up until 9pm on my personal mobile.

Charlotte Byles

Assistant Branch Manager

I am employed at Daniel Adams as the Assistant Branch Manager and have gained a wealth of knowledge within the property market during my time here. I am here to make sure your experience selling , buying, or letting a property is as smooth simple and stress free as possible and to cover all basis, of your requirements throughout your experience of Daniel Adams. I believe my professional spirited and personal approach ensures that you, as our client, will leave happy and satisfied that you have received an above beyond service from myself and the team. Being Lorraine's daughter I also know that I work alongside a fantastic team of enthusiastic hardworking passionate people who all strive to make sure that we provide the best possible service we can for you.

Louise Beckwith

Sales Negotiator

I recently joined Daniel Adams as a Sales Negotiator. From my first interview it was clear to see what a professional and strong team they were. They all work together to make sure that they find the right home for each person looking, making it as stress free and smooth as possible. They also make sure that the person selling or letting is kept informed at all times, regarding their property. I have always worked in Sales, so feel that my bubbly and friendly personality fits in perfectly with the existing team. I’m a professional individual who will always go out of their way to make sure that the client is happy. Having grown up in the area, I have an in-depth knowledge of local amenities, from schools; restaurants and shops. I have also gone through the process of purchasing properties, and then having to sell them due to my circumstances changing, so I really do understand what an emotional time this can be. I’m excited to be starting my career with Daniel Adams and look forward to meeting you along the way, and finding you your perfect home.

Sarah Fernando

Property Manager

Hi I’m Sarah, Daniel Adams Property Manager, recruited to help with the lettings business; a thriving and exciting facet of Daniel Adams Estate Agents. With my background of working in the Civil Service, I possess all of the administrational requirements needed to be on point for the lettings business. I also have experience in counselling roles, which I believe makes for a great mix of skills, ensuring both a highly professional and personable experience for our clients. I first encountered Daniel Adams approximately ten years ago, when I bought a property in Coulsdon and continued to use them; later selling and now renting my home via the agency, which is testament to the excellent and caring service they provide. Raising my children in Coulsdon, I have a wealth of knowledge and a feel for the area and moreover, as a tenant myself I have a thorough understanding of the rental process. I appreciate what an exciting opportunity my role is working in such a professional and knowledgeable team and I feel proud being part of a business that is at the heart of the community I love.

Alan Moore

Sales Negotiator

My name is Alan Moore, and I am the newest member to the Daniel Adams team, employed as the Sales Manager. I have been in the sales industry for over 17 years and my aim is to match our Properties to the most suitable tenant or buyer. I am here to listen to individuals needs and to offer a professional and enthusiastic approach. I truly believe I have joined a team that go the extra mile and offer excellent customer service unrivalled by other agents. Please feel free to put me to the test.

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